If you want an immersive Galapagos trip, Takiri excels at this. Their tours are not luxury hotel vacations with lazy beach time, but that is not what we were looking for. The experiences they provide give you a thorough exposure to the history, cultural, people, and natural wonders of this amazing place. The accommodations were at comfortable locally owned hotels with friendly, helpful staff and excellent breakfasts. Lunches were at good restaurants providing tasty local dishes. But what Takiri really excels at is customer service. Arrangements for excursions were with competent quality providers. The importance of this became evident when talking with other travelers who had very different experiences, especially on snorkeling and boat tours where safety procedures were lax. We always felt very safe and cared for on all excursions. And the guides were always friendly, informative and helpful.
Communication before and during our trip was excellent, frequent, and easy. Alex, from the main office, made sure that we were well informed and supported. And Manuel, our local contact and frequent driver on Isabela Island, could not have been more helpful and informative. Individualization and modification of plans was easy and done readily to meet our needs. For a full immersive experience, touring the Galápagos Islands is not for the faint of heart. We expected an active itinerary. But given our age and mild physical restrictions, some modifications were needed. All were done quickly and graciously. And all of this is at a very reasonable cost.
We’ve traveled frequently and successfully with larger tour companies. Takiri is among the best for value and service. We highly recommend them and will definitely use them again if returning to their area.